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Last Updated: 1 January 2025

Takabet Privacy Policy

At takabet, your privacy is not an afterthought — it's built into the platform from the ground up. This Privacy Policy explains exactly what personal data takabet collects from Bangladesh players, why we collect it, how we use it, and what rights you have over your own information. Please read it carefully before registering.

Our Privacy Commitments

How Takabet Protects Your Data

Six core commitments that define how takabet handles your personal information every single day.

End-to-End Encryption

Every piece of data you send to takabet — from your login credentials to your payment details — is encrypted in transit using TLS 1.3. Stored data is protected with AES-256 encryption. This means your information is unreadable to anyone who doesn't have the decryption keys, which only takabet's authorised systems hold.

No Data Selling — Ever

Takabet does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate your account, process payments, verify your identity, and improve the takabet platform. We share data with third parties only where strictly necessary and always under binding data processing agreements.

Minimal Data Collection

Takabet only collects the data that is genuinely necessary to operate the platform and comply with legal obligations. We don't ask for information we don't need. If a piece of data isn't required to run your account or process your payments, we don't collect it. This principle of data minimisation is central to how takabet approaches privacy.

Your Rights Are Respected

You have the right to access, correct, and delete your personal data held by takabet. You can request a copy of all data we hold about you, ask us to correct inaccurate information, or request deletion of your account and associated data. Takabet will respond to all data rights requests within 30 days of receipt.

Clear Data Retention Limits

Takabet retains your personal data only for as long as it is necessary for the purposes it was collected, or as required by applicable law. Account data is retained for a minimum of five years after account closure to comply with anti-money-laundering regulations. After the retention period expires, your data is securely deleted or anonymised.

Breach Notification

In the unlikely event of a data breach that affects your personal information, takabet will notify you within 72 hours of becoming aware of the breach. The notification will explain what data was affected, what steps takabet has taken to contain the breach, and what you can do to protect yourself. Transparency in a crisis is non-negotiable for us.

1 Who We Are

Takabet is an online betting and gaming platform operating at takabet.one, designed specifically for players in Bangladesh. When this Privacy Policy refers to "takabet", "we", "us", or "our", it means the takabet platform and the team responsible for operating it.

Takabet acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how takabet handles your data, you can contact us at the details provided in Section 13.

This Privacy Policy applies to all users of takabet, including registered players, visitors to takabet.one, and anyone who contacts takabet support. It covers all data collected through the website, the mobile app, and any other takabet service.


2 Data We Collect

Takabet collects personal data in three main ways: data you provide directly when registering or using the platform, data collected automatically when you use the platform, and data received from third parties such as payment processors and identity verification providers.

Category Data Collected When Collected
Identity Data Full name, date of birth, gender, National ID number Registration and KYC verification
Contact Data Email address, mobile phone number Registration
Financial Data bKash / Nagad / Rocket account number, transaction history Deposits and withdrawals
Technical Data IP address, device type, browser type, operating system Every platform visit
Usage Data Pages visited, games played, bet history, session duration Every platform session
Communications Data Support chat transcripts, email correspondence When you contact support
Verification Data ID document images, selfie photos KYC verification process

Takabet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification purposes.


3 How We Use Your Data

Takabet uses your personal data for the following purposes:

  • To create and manage your takabet account, including processing your registration and verifying your identity.
  • To process deposits and withdrawals through bKash, Nagad, and Rocket, and to maintain accurate financial records.
  • To verify that you meet the eligibility requirements to use takabet, including age verification and jurisdiction checks.
  • To detect and prevent fraud, money laundering, and other prohibited activities on the platform.
  • To provide customer support and respond to your enquiries and complaints.
  • To send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts.
  • To send you promotional communications about takabet bonuses and offers, where you have opted in to receive them.
  • To analyse platform usage and improve the takabet experience for all players.
  • To comply with legal and regulatory obligations applicable to takabet's operations.

Takabet will never use your personal data for purposes that are incompatible with the purposes listed above without first obtaining your explicit consent.


4 Legal Basis for Processing

Takabet processes your personal data on the following legal bases, depending on the specific purpose of the processing:

  • Contract performance: Processing your registration, managing your account, and handling deposits and withdrawals are necessary to fulfil the contract between you and takabet.
  • Legal obligation: Identity verification, age checks, and transaction record-keeping are required by applicable anti-money-laundering and financial regulations.
  • Legitimate interests: Fraud detection, platform security, and usage analytics are carried out on the basis of takabet's legitimate interest in operating a safe and effective platform.
  • Consent: Sending promotional emails and push notifications is done only where you have given explicit consent. You can withdraw this consent at any time through your account settings.

Where takabet relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.


5 Data Sharing

Takabet does not sell your personal data. We share your data with third parties only in the following limited circumstances, and always under strict contractual protections:

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. They are bound by their own privacy policies and applicable financial regulations.
  • Identity verification providers: Takabet uses a certified KYC provider to verify your identity documents. This provider processes your ID images and verification data solely for the purpose of identity verification and is bound by a strict data processing agreement.
  • IT and hosting providers: Takabet's platform is hosted on secure servers. Our hosting and infrastructure providers have access to technical data only to the extent necessary to maintain the platform.
  • Legal and regulatory authorities: Takabet may be required to share data with law enforcement, regulatory bodies, or courts where required by applicable law. We will always seek to limit such disclosures to the minimum required.
  • Fraud prevention agencies: Where fraud is suspected, takabet may share relevant data with fraud prevention agencies to protect the platform and its players.

All third parties with whom takabet shares personal data are required to handle that data in accordance with applicable data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.


6 Cookies and Tracking

Takabet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. Cookies are small text files stored on your device when you visit takabet.one.

Takabet uses the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
  • Analytics cookies: Help takabet understand how players navigate the platform, which pages are most visited, and where players encounter difficulties. This data is used in aggregate and is not linked to individual identities.
  • Marketing cookies: Used only where you have consented to receive personalised promotions. These track which takabet promotions you have seen and interacted with.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will prevent the platform from functioning correctly. For analytics and marketing cookies, you can opt out through your takabet account settings at any time.


7 Data Security

Takabet takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.

  • All data in transit is encrypted using TLS 1.3, the current industry standard for secure web communications.
  • All stored data is encrypted using AES-256 encryption.
  • Access to personal data within takabet is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate operational need can access player data.
  • Takabet conducts regular security audits and penetration tests to identify and address vulnerabilities before they can be exploited.
  • All staff with access to personal data receive regular data protection training.
  • Takabet maintains an incident response plan that is tested regularly to ensure a rapid and effective response in the event of a security incident.

While takabet takes every reasonable precaution to protect your data, no system is completely immune to security risks. We strongly recommend that you use a strong, unique password for your takabet account and enable two-factor authentication in your account settings.


8 Data Retention

Takabet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Data Type Retention Period Reason
Account and identity data 5 years after account closure Anti-money-laundering regulations
Financial transaction records 7 years after transaction date Financial record-keeping requirements
KYC verification documents 5 years after account closure Regulatory compliance
Support communications 3 years after last contact Dispute resolution and quality assurance
Technical and usage data 13 months from collection Platform analytics and security
Marketing consent records Until consent is withdrawn + 1 year Proof of consent

After the applicable retention period expires, your data is securely deleted or irreversibly anonymised so that it can no longer be linked to you as an individual.


9 Your Privacy Rights

As a takabet player, you have the following rights over your personal data. You can exercise any of these rights by contacting takabet support at the details in Section 13. Takabet will respond to all rights requests within 30 days.

Right of Access

Request a copy of all personal data takabet holds about you, along with information about how it is being used.

Right to Rectification

Ask takabet to correct any inaccurate or incomplete personal data held about you.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.

Right to Restriction

Ask takabet to restrict processing of your data in certain circumstances, such as while a dispute about accuracy is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format so you can transfer it to another service provider.

Right to Object

Object to takabet processing your data for direct marketing purposes or on the basis of legitimate interests.


10 Children's Privacy

Takabet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on takabet or attempt to use any part of the platform.

If takabet becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered on takabet, please contact us immediately at [email protected] so we can investigate and take appropriate action.


11 Third-Party Links

Takabet.one may contain links to third-party websites or services. These links are provided for your convenience only. Takabet has no control over the content or privacy practices of third-party websites and is not responsible for their privacy policies.

When you click a link to a third-party website, you leave the takabet platform and your use of that website is governed by that website's own terms and privacy policy. Takabet strongly recommends that you review the privacy policy of any third-party website you visit before providing any personal information.


12 Changes to This Policy

Takabet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that materially affect how we use your personal data, takabet will notify registered players by email or through an in-platform notification at least 7 days before the changes take effect. Your continued use of takabet after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

If you do not agree with the updated Privacy Policy, you should stop using takabet and may request account closure by contacting support. Any data collected before the policy change will continue to be handled in accordance with the policy that was in place at the time of collection, to the extent permitted by law.


13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way takabet handles your personal data, please get in touch with the takabet privacy team. We are committed to resolving all privacy-related enquiries promptly and transparently.

  • Email: [email protected]
  • Live Chat: Available within the platform after login — typically the fastest way to reach us
  • FAQ: Visit the FAQ page for answers to common privacy questions

Takabet aims to respond to all privacy-related email enquiries within 4 hours during business hours. For data rights requests — such as access, rectification, or erasure — we will acknowledge your request within 24 hours and provide a full response within 30 days.

When submitting a data rights request, please include your registered email address and a brief description of your request. This helps us locate your account and process your request as quickly as possible.

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